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Protection of Personal Data

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Last updated: [12.01.2021]

At [www.sandeco.com.tr] (“We“, “us“, “our“), we strive to honour the privacy and security of any data we collect from visitors using our website, whilst we act as a personal data Controller under relevant data protection rules and regulations. Our website uses cookies, in combination with pixels, local storage objects, and similar devices (collectively, “cookies” unless otherwise noted) to distinguish you from other users of the website we.  This helps us provide you with a good experience, improve our service, and to personalize ads and content to you while you use the website.

This cookie policy (“Cookie Policy”) describes the types of the cookies we use on the website and our purposes for using them.

If you have questions about this Cookie Notice, please contact us at [info@sandeco.com.tr]. For a more complete description and list of the cookies that we currently use on the website, please review our Cookie List found in section 5 of this document. For more information about our privacy practices, please review our privacy policy: [Privacy Policy]. If you have any questions or comments regarding this notice or data privacy, please contact us at [info@sandeco.com.tr].

Please read this Cookie Notice carefully for details about why we use cookies and the information they collect from and about you.

Cookie Definitions

A cookie is a small file of letters and numbers that we store on your browser or the hard drive of your device, which is like computer memory.

First and third-party cookies:  Whether a cookie is ‘first’ or ‘third’ party refers to the domain placing the cookie.

  1. First-party cookies are those set by a website that is being visited by the user at the time (e.g. cookies placed by our website domain).
  2. Third-party cookies are cookies that are set by a domain other than that of the website being visited by the user. If a user visits a website and another entity sets a cookie through that website, this would be a third-party cookie.

Persistent cookies:  These cookies remain on a user’s device for the period of time specified in the cookie. They are activated each time that the user visits the website that created that particular cookie.

Session cookies:  These cookies allow website operators to link the actions of a user during a browser session. A browser session starts when a user opens the browser window and finishes when they close the browser window. Session cookies are created temporarily. Once you close the browser, all session cookies are deleted.

What Cookies Do We Use and Why?

Generally, the website uses cookies to distinguish you from other users of the website. This helps us to provide you with a good experience when you browse the website and also allows us to improve it. The cookies we may use on the website may be categorized as follows:

  1. Strictly necessary
  2. Performance
  3. Functionality
  4. Targeting

Some cookies may fulfil more than one of these purposes.

‘Strictly Necessary’ cookies  let you move around the website and use essential features like secure areas. Without these cookies, we cannot provide the requested services.

We use these Strictly Necessary cookies to:

  • Identify you as being logged in to the website and to authenticate you
  • Make sure you connect to the right service on the website when we make any changes to the way it works
  • For security purposes
  • Make sure you connect to the right service on the website when we make any changes to the way it works

If you prevent these cookies, we can’t guarantee how the website or the security on the website will perform during your visit.

‘Performance’ cookies  collect information about how you use the website, e.g. which pages you visit, and if you experience any errors. These cookies do not collect any information that could identify you and are only used to help us improve how the website works, understand the interests of our users and measure the effectiveness of our advertising.

We use performance cookies to:

  • Carry out web analytics: Provide statistics on how the website is used
  • Perform affiliate tracking: Provide feedback to affiliated entities that one of our visitors also visited their site
  • Obtain data on the number of users of the website that have viewed a product or service
  • Help us improve the website by measuring any errors that occur
  • Test different designs for the website

Some of our performance cookies are managed for us by third parties.

‘Functionality’ cookies  are used to provide services or to remember settings to improve your visit.

We use ‘Functionality’ cookies for such purposes as:

  • Remember settings you’ve applied such as layout, text size, preferences and colors
  • Remember if we’ve already asked you if you want to fill in a survey
  • Remember if you have engaged with a specific component or list on the website so that it won’t repeat
  • Show you when you’re logged in to the website
  • To provide and show embedded video content

Some of these cookies are managed for us by third parties

‘Targeting’ cookies  are used to track your visit to the website, as well other websites, apps and online services, including the pages you have visited and the links you have followed, which allows us to display targeted ads to you on the website.

We may use targeting cookies to:

  • Display targeted ads within the website.
  • To improve how we deliver personalized ads and content, and to measure the success of ad campaigns on the website.

When do we require your consent

All cookies require your consent.

We request your consent before placing them on your device. You can give your consent by clicking on the appropriate button on the banner displayed to you. If you do not wish to give consent or wish to withdraw your consent to any cookies at any time, you will need to delete, and block or disable cookies via your browser settings; see below for more information on how to do this. Please note that disabling these cookies will affect the functionality of the website, and may prevent you from being able to access certain features on the website.

How to Delete and Block our Cookies

Most web browsers allow some control of most cookies through the browser settings. However, if you use your browser settings to block all cookies (including strictly necessary cookies), you may not be able to access all or parts of the website. Unless you have adjusted your browser setting so that it will refuse cookies, our system will issue cookies as soon as you visit the website.

Changing your Cookie Settings.  The browser settings for changing your cookies settings are usually found in the ‘options’ or ‘preferences’ menu of your internet browser. In order to understand these settings, the following links may be helpful. Otherwise you should use the ‘Help’ option in your internet browser for more details.

  • Cookie settings in Internet Explorer
  • Cookie settings in Firefox
  • Cookie settings in Chrome
  • Cookie settings in Safari

 

More information. To find out more about cookies, including how to see what cookies have been set and how to manage and delete them, visit www.aboutcookies.org.

Cookie List

Technical Name   Purpose Session/Persistent Type
_ga Google Analytics – Third Party Cookie Used by Google Analytics to distinguish users and sessions. More info here https://developers.google.com/analytics/devguides/collection/analyticsjs/cookie-usage Persistent – 2 years Performance

Contact us

For any questions feel free to contact us at: [info@sandeco.com.tr].

2

This privacy notice tells you about the information we collect from you when you submit an enquiry to us via our website. In collecting this information, we are acting as a data controller and, by law, we are required to provide you with information about us, about why and how we use your data, and about the rights you have over your data.

Who are we?

We are Deka Boya Boya San.Tic. Aş (SanDeco) Company. Our address is Yukarı Dudullu Mh. Necip Fazıl Bulvarı Keyap Çarşı D2 Blok No:61 Ümraniye. You can contact us by post at the above address, by email at info@sandeco.com.tr or by telephone on +902165755656.

We are not required to have a data protection officer, so any enquiries about our use of your personal data should be addressed to the contact details above.

What personal data do we collect?

When you submit an enquiry to us, we ask you for your name, your email address and a brief description of your enquiry.

Why do we collect this information?

We will use your information to respond to your enquiry and hopefully to provide you with the information you need. We do this in order to take steps at your request prior to entering into a contract i.e. as part of pre-sales activity.

What do we do with your information?

Your information is stored in our Customer Relationship Management  ERP (CRM) system which is hosted by Deka boya San.Tic. Aş. We have a contractual agreement with Microsoft that commits them to providing an appropriate level of safeguards for your personal data. It is not sent outside of the European Economic Area (EEA) and Turkey.

We will read your message and normally respond to you either via telephone or via email. We may ask for your consent to retain your information in our CRM system in order to send you further information that we think may be of interest to you.

We will not use the information to make any automated decisions that might affect you.

How long do we keep your information for?

Your enquiry is kept in our CRM system for one month unless you give us your consent to send you marketing information on an ongoing basis, in which case we will keep it for as long as you continue to consent.

Your rights over your information

By law, you can ask us what information we hold about you, you can see it, and you can ask us to correct it if it is inaccurate.

You can also ask for it to be erased and you can ask for us to give you a copy of the information.

You can also ask us to stop using your information at any time, either by clicking the unsubscribe link at the end of any email communication, or by emailing, writing or telephoning us using the contact details above.

Your right to complain

If you have a complaint about our use of your information, you can contact the head office via our website at www.sandeco.com.tr or write to us  at

Information head Office

Yukarı Dudullu Mh. Necip Fazıl Bulvarı Keyap Çarşı D2 Blok No:61 Ümraniye.

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Deka Boya San. Ve Tic. A.S. It takes the highest level of security measures possible in order to collect, store and share your personal data in accordance with the law and to protect your privacy. It takes the highest level of security measures possible in order to ensure that it is stored and shared and to protect your privacy.

Our aim; In accordance with Article 10 of the Personal Data Protection Law No.6698 and in line with your satisfaction, the purposes of processing your personal data are to inform you about the legal reasons and your rights of the shared persons. The purposes of processing your personal data are to inform you about the legal reasons and rights of the shared persons in the most transparent way.

a) Data Supervisor

Your personal data in accordance with the Personal Data Protection Law No. 6698 (“Law No. 6698”); Deka Boya San. Ve Tic. A.S. (“COMPANY”) within the scope described below and can be processed. your personal data; Deka Boya San. Ve Tic. A.S. (“COMPANY”) within the scope described below and can be processed.

b) For What Purpose Personal Data Will Be Processed

The COMPANY can collect personal data in categories such as identity information contact information customer information customer transaction information transaction security information legal transaction and compliance information and marketing sales information from parties such as customers, employees, potential customers, employee candidates, business partners and suppliers. personal data can be collected in categories such as identity information contact information customer information customer transaction information transaction security information legal transaction and compliance information and marketing sales information from parties such as customers, employees, potential customers, employee candidates, business partners and suppliers.

Your personal data collected;

– Providing the COMPANY’s products and services to you, fulfilling our obligations to you, arranging records and documents, complying with information retention, reporting, tax and other obligations stipulated by local and international legislation, fulfilling our obligations to you, organizing records and documents, information retention reporting stipulated by local and international legal legislation to comply with information, tax and other obligations

– To offer you special advertising campaign advantages and other benefits for sales and marketing activities to increase the quality of services and products, to offer campaign advantages and other benefits

– Managing infrastructure and business activities and auditing finance and accounting invoicing and collections computing systems data and website hosting business continuity and records compliance with internal policies and procedures, including those linked to document and print management finance and accounting billing and collections computing systems comply with internal policies and procedures, including those linked to data and website hosting business continuity and records document and print management

– Information processing requirements, the systematic structure of the information technology support services, the necessity of communicating in order to convey the necessary information to you regarding these services and products, the necessity of the information processing support services that are systematically obtained, to communicate with the purpose of conveying the necessary information about these services and products

– Traffic measurement statistical analysis for sales and marketing activities Conducting segmentation / profiling and CRM studies statistical analysis Conducting segmentation / profiling and CRM studies

– Measuring and increasing customer satisfaction complaint management receiving your opinions and suggestions about new services and products receiving your problem-error notifications informing you about your complaints and requests to products and services complaint management receiving your opinions and suggestions about new services and products receiving your problem-error notifications and to inform you about your complaints and requests to services

– Receiving your orders, realizing your payment transactions, providing logistics cooperation with third parties and providing product delivery, recommending products and services that may be of interest to you online behavioral advertising and marketing customer portfolio management measurement and improvement of service quality communication optimization audit risk management and control promotion analysis determination scoring profiling marketing sales, advertising, realizing your payment transactions, providing logistics cooperation with third parties, providing product delivery, recommending products and services that may be of interest to you, online behavioral advertising and marketing, customer portfolio management, measuring and improving service quality communication optimization audit, risk management and control, promotion analysis, identification scoring profiling marketing sales advertising communication

– Comparative product and / or service offer modeling, existing or new product studies and / or developments to be used in all kinds of products and services that will be offered to you within the scope of the law and relevant legislation regulating the works written in the COMPANY’s main contract, which is the subject of your disclosure of your personal data to the COMPANY. to be used in all kinds of products and services that will be offered to you within the scope of the law and the relevant legislation regulating the works written in the Articles of Association of the COMPANY, whose studies and / or developments are subject to your disclosure of your personal data to the COMPANY.

– To comply with the information storage, reporting and information obligations stipulated by official institutions, to fulfill the requirements of the contracts and to fulfill the legal obligations to which the COMPANY is subject to benefit from these services, to comply with the reporting and information obligations, to comply with the requirements of the contracts and to fulfill the legal obligations that the COMPANY is subject to regarding the use of these services to make

– In line with the purpose of determining and implementing the commercial and business strategies of the COMPANY; Financial operations conducted by the COMPANY, communication market research and social responsibility activities purchasing operations (demand offer evaluation order budgeting contract) internal system and application management operations managing legal operations communication market research and social responsibility activities purchasing operations (demand bid evaluation order budgeting contract ) to manage internal system and application management operations and legal operations

– Comply with applicable laws and regulatory obligations (including those outside your country of residence), including anti-money laundering and anti-terrorism laws, comply with the legal process, and review, evaluate and respond to requests from authorities and governmental authorities (including those outside your country of residence). It will be processed within the personal data processing conditions and purposes specified in Articles 5 and 6 of the Law. Personal data specified in Articles 5 and 6 of Law No. will be processed within the processing terms and purposes.

c) To Whom and For What Purpose the Processed Personal Data Can Be Transferred

Your personal data collected; Limited to the realization of the above-mentioned objectives;

– To the business partners of the COMPANY, to its suppliers, to its shareholders, to Yıldız Holding and its subsidiaries, to its suppliers, to its shareholders, to Yıldız Holding and its affiliates

– Tax Procedure Law Social Security Institution legislation Court of Accounts Law on Prevention of Laundering Proceeds of Crime Law on Prevention of Money Laundering Turkish Commercial Code Law of Obligations and other legislation provisions permit Social Security Institution legislation Law on Prevention of Laundering Proceeds of Crime Law Turkish Persons or organizations permitted by the provisions of the Commercial Code, Code of Obligations and other legislation

– Legally authorized public institutions and organizations to administrative authorities and legal authorities to administrative authorities and legal authorities

– To foreign companies and affiliates

– Product / Service comparison, analysis, evaluation, advertisement and the real or legal persons with whom we cooperate in the realization of the above-mentioned purposes, the program partner institutions and organizations to send the messages we send to our customers to the cargo companies that deliver the orders placed to you by the 8th and 9th articles of the Law numbered 6698. within the framework of the personal data processing conditions and purposes specified in the article. Personal data specified in Articles 8 and 9 of Law No. can be transferred within the framework of processing terms and purposes.

d) Method and Legal Reason of Personal Data Collection

Your personal data Applications made through the contracted websites of the COMPANY General Directorate and other institutions we provide / receive support services and real and / or legal persons who are transacted under all kinds of legislation or contracts, our website and mobile applications, our call centers, our social media accounts, verbally, in writing or electronically. In particular, other channels to be established / formed in the environment or in the future; Applications made through contracted websites will be established verbally in writing or electronically or in the future from the channels such as our internet site and mobile application, our call centers, our social media accounts, and other institutions we provide / receive support services, and real and / or legal persons who are transacted under any legislation or contract / especially other channels that may occur;

It is collected by the COMPANY within the scope of the execution of the contract for the purposes stated above within the framework of the legal legislation. collected within the performance of the contract.

e) Rights of Personal Data Owner enumerated in Article 11 of Law No. 6698

As personal data owners, if you submit your requests regarding your rights through the methods set out below, the COMPANY will finalize the request as soon as possible and within thirty days at the latest, depending on the nature of the request. The answer to be given will not be charged up to ten pages. A transaction fee of 1 Turkish Lira will be charged for each page above ten pages. If the answer to the application is given in a recording medium such as a CD flash memory, the fee that may be requested by our company will not exceed the cost of the recording medium. If you submit your requests regarding your rights with the methods set out below, the COMPANY will finalize the request as soon as possible and within thirty days at the latest, depending on the nature of the request. The answer to be given will not be charged up to ten pages. A transaction fee of 1 Turkish Lira will be charged for each page above ten pages. If the answer to the application is given in a recording medium such as a CD flash memory, the fee that may be requested by our company will not exceed the cost of the recording medium.

In this context, personal data owners;

o Learning whether personal data is processed or not.

o Requesting information if personal data has been processed.

o Learning the purpose of processing personal data and whether they are used appropriately for their purpose.

o To know the third parties to whom personal data is transferred domestically or abroad

o Requesting correction of personal data in case of incomplete or incorrect processing and requesting notification of the transaction made within this scope to third parties to whom personal data have been transferred

o Requesting the deletion or destruction of personal data in the event that the reasons requiring its processing disappear despite the fact that it has been processed in accordance with the provisions of Law No.6698 and other relevant laws, and requesting the processing of personal data to be notified to third parties to whom the personal data has been transferred, in case the reasons for processing are eliminated or not and to notify third parties to whom personal data are transferred about the transaction made within this scope

o Objection to the emergence of a result against the person himself by analyzing the processed data exclusively through automated systems

o It has the right to demand the compensation of the damage in the event of damage due to the unlawful processing of personal data.

In accordance with the paragraph 1 of the 13th article of the Law No.6698 and the Communiqué No 30356 on the Procedures and Principles of Application to the Data Controller dated 10.03.2018, you can send your request to the use of your rights stated above, in Turkish and in writing or in a registered e-mail (KEP) address with secure electronic signature. By using mobile signature or the electronic mail address previously notified to the COMPANY and registered in our system. Only information about the applicant will be given in the applications, and it will not be possible to get information about other family members and third parties. The COMPANY reserves the right to verify your identity before responding. In accordance with the 1st paragraph of Article 13 of the Law No.6698 and the Communiqué on the Procedures and Principles of Application to the Data Controller dated 10.03.2018, the Turkish and written or registered e-mail (KEP) address is secure electronic signature mobile signature or to the COMPANY. By using the e-mail address previously notified and registered in our system. Only information about the applicant will be given in the applications, and it will not be possible to get information about other family members and third parties. The COMPANY reserves the right to verify your identity before responding.

In your application;

a) Your name, surname and, if the application is in writing, your signature, your surname and if the application is in writing, your signature.

b) For the citizens of the Republic of Turkey T. C. If your identity number is foreign, your nationality’s passport number, if you are foreign, your nationality’s passport number or, if any, your identity number.

c) Your place of residence or workplace address for notification

d) Your e-mail address, telephone and fax number, telephone and fax number, if any, for notification

e) Your request subject

information and documents related to the subject, if any, must be attached to the application.

You can send your written applications to Deka Boya San. Ve Tic. A.S. Y.Dudullu Mah. Necip Fazıl Bulvarı No: 44 Keyap Sitesi D2 Blok D: 61/1 Yukarı Dudullu – Ümraniye / İSTANBUL. You can make your applications via e-mail to info@sandeco.com.tr e-mail address. By adding the necessary documents, our Company’s Deka Boya San. Ve Tic. A.S. Y.Dudullu Mah. Necip Fazıl Bulvarı No: 44 Keyap Sitesi D2 Blok D: 61/1 Yukarı Dudullu – Ümraniye / İSTANBUL. You can make your applications via e-mail to info@sandeco.com.tr.

Information and documents that will allow identification according to the nature of your request must be provided to us completely and accurately. If the requested information and documents are not provided properly, there may be problems in the full and qualified execution of the researches to be made by the COMPANY based on your request. In this case, the COMPANY declares that it reserves its legal rights. For this reason, your application should be sent completely and including the requested information and documents, depending on the nature of your request. There may be problems in the full and qualified execution of the researches to be made by the COMPANY based on your request. In this case, the COMPANY declares that it reserves its legal rights. For this reason, your application should be sent completely and including the requested information and documents, depending on the nature of your request.
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